Industry Shifts ASCs Aren't Prepared to Face
From changing patient expectations to economic pressures, ASC leaders are warning of underrecognized trends that could catch the industry off guard.
Emerging Shifts
- Rising patient technology expectations
ASCs need to keep a sharp eye on patient expectations, particularly when it comes to technology, according to Kristen Owens, MSN, RN, ASC manager at Carolina Digestive Care.
Patients want care that’s easy, affordable and convenient.
Ms. Owens notes that if ASCs don’t offer things like online portals and clear pricing, they may lose patients to places that do.
Author summary: ASCs face emerging trends.
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