Redland City Council experienced the highest number of complaints against any local government in Queensland last year.
The council has since appointed a governance adviser to address the issues raised by the community and improve council operations.
"The adviser’s role is to help the council navigate complaints and implement better governance practices," a council spokesperson said.
This step aims to restore public trust and ensure transparent decision-making processes within the council.
The appointment reflects the council's recognition of longstanding concerns and its commitment to corrective action.
The governance adviser will also work closely with council members to establish clearer communication channels and compliance with regulations.
The extensive number of complaints highlights the challenges faced by the Redland City Council and the necessity of outside support.
Author’s summary: Redland City Council, facing the highest complaints in Queensland, appointed a governance adviser to improve transparency and restore public trust.